Terms of Service

1. Who we are

Nagare ("we", "us") operates nagare.tv and provides the Nagare IPTV subscription service. You can reach us at support@nagare.tv.

2. The service

Nagare gives you access to a streaming service for live TV, movies and series, which you watch through an IPTV player app or a MAG box on your own device. The channel line-up and content library can change over time.

We do not supply devices, internet access or player apps. Player apps are made by third parties and are subject to their own terms.

3. Who can subscribe

You must be at least 18 years old and able to enter into a contract. Please give us correct contact details, because we use them to send your login details and to contact you about your plan.

4. The 24-hour test

We offer one free 24-hour test per person or household so you can check the service on your device. We may decline test requests, for example when a test was already provided. The test ends automatically and does not turn into a paid plan.

5. Plans, prices and payment

Plans run for the period shown when you buy them (1, 3, 6 or 12 months). Prices are shown in euros at checkout. Payment is made once per plan through PayPal.

Plans do not renew automatically. When a plan ends, your access ends unless you buy a new plan.

6. Activation and login details

After your payment, we activate your plan and send your login details by WhatsApp or email. The period of your plan starts when we activate it.

Your login details are personal. Keep them confidential and use them for private, non-commercial viewing only, on no more devices at the same time than the connections included in your plan.

7. Acceptable use

If you breach these rules, we may suspend or end your access. Where reasonable, we will contact you first.

• Do not resell, rent or share your login details beyond the connections in your plan.
• Do not use the service for public screenings or commercial venues.
• Do not record or redistribute streams.
• Do not try to disrupt, overload or gain unauthorised access to our systems.

8. Availability

We work to keep the service stable, but we cannot guarantee that it will always be available without interruption. Maintenance, technical issues and changes by content sources can affect individual channels. Picture quality also depends on your internet connection and device.

9. Right of withdrawal and refunds

If you are a consumer in the EU, you have a 14-day right of withdrawal. Our refund policy explains how it works.

• Read the refund policy

10. Liability

Nothing in these terms limits our liability where the law does not allow it to be limited, including for intent, gross negligence, injury to life, body or health, or your mandatory rights as a consumer.

Otherwise, our liability is limited to the amount you paid for your current plan. We are not responsible for problems caused by your device, your internet connection or third-party player apps.

11. Changes to these terms

We may update these terms, for example when the service or the law changes. The date at the top of this page shows the latest version. Changes do not affect a plan you have already paid for, unless the law requires it.

12. Applicable law and complaints

These terms do not take away the protection you have under the mandatory consumer laws of the country where you live. If you have a complaint, please contact us first at support@nagare.tv so we can try to solve it.